Common Queries

What are the payment options?

We can accept payments via:

• BDO

• BPI

• Palawan Express

• Paypal

What is your return policy?

Our return policy depends on the severity of what happened to your product. Rest assured that we will inform you beforehand if there are any defects in the item you ordered.

Where is your store located?

Our shop can be found at Konsepto Naga

2/f of Jelatto Meatshop, Melchor T. Villanueva Avenue corner of Penafrancia Avenue, Naga City, 4400

When will my item arrive?

(Except for on-hand products) 

All of our merchandise are directly imported from South Korea and it approximately takes 3-4 weeks for the delivery to arrive in the Philippines - not counting the hold-up in customs.

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So please bear with us if your product will be delivered longer than expected.